Privacy Policy

AD-CODE.IN is an independently operated private service platform. It is not a government website or government department unless expressly stated otherwise.

We may provide administrative assistance, documentation support, application assistance, form-filling assistance, information support, and other related services.

Depending on the service requested by you, we may need to collect certain personal, business, identification, or supporting-document information from you. We collect and process such information only for legitimate and reasonably necessary purposes connected with providing, administering, improving, securing, and supporting our services, subject to applicable law.

Depending on how you interact with our website and services, we may collect different categories of information.

2.1 Personal Information

• Full name; date of birth, where required; gender, where relevant to a requested service;
• Email address and mobile or telephone number;
• Residential or correspondence address, city, State, PIN code, and country;
• Communication preferences and login or account information, where applicable; and
• Any other information voluntarily provided by you.

We collect only information that is reasonably necessary for the relevant purpose.

2.2 Identification and Government-Related Information

For certain services, applications, registrations, or documentation processes, you may voluntarily provide information appearing on identification or government documents, which may include PAN details, Aadhaar-related information, passport details, voter identification, driving licence details, other government-issued identification, registration numbers, certificates, licences, supporting documents, photographs, and signatures.

2.3 Business and Professional Information

If you use our services for business, registration, compliance, or related purposes, we may collect business or company name, business type and address, registered office address, nature of business, contact information, GST-related information, PAN-related business information, registration details, bank or payment-related information where necessary, business documents, licences, certificates, and information concerning directors, partners, proprietors, or authorized representatives.

2.4 Documents and Files

When you request documentation or application assistance, you may provide documents such as identity documents, address proof, business documents, registration documents, certificates, photographs, signatures, invoices, financial or supporting documents, and application forms. We use such documents only to the extent reasonably necessary to provide or facilitate the requested service.

2.5 Payment and Transaction Information

When you make a payment, certain transaction information may be collected, such as the name of payer, transaction reference number, amount paid, date and time of transaction, payment status, payment method, and billing information where applicable. Where payments are processed through a third-party payment gateway, your payment information may be processed directly by that provider under its own privacy policy and terms.

When you visit or interact with AD-CODE.IN, certain technical information may be collected automatically, including:

• IP address, browser type and version, device type, and operating system;
• Screen resolution and language preferences;
• Approximate location derived from technical information;
• Referring website or page, pages visited, and time spent on pages;
• Date and time of access and website interaction information;
• Error logs and device identifiers; and
• Cookies and similar technologies.

This information may be used for website functionality, security, analytics, troubleshooting, performance monitoring, and improving user experience.

We may use the information we collect for legitimate business and service-related purposes, including:

Service delivery

Processing your service request, preparing forms or applications, providing documentation assistance, assisting with registrations or applications, communicating with you regarding your requested service, and completing administrative tasks on your behalf.

Communication

Responding to inquiries, sending service-related notifications, providing application or service status updates, requesting missing information or documents, and communicating about payments, transactions, or your account.

Payments and accounting

Processing or confirming payments, maintaining transaction records, issuing invoices or receipts, accounting and bookkeeping, and preventing payment-related fraud.

Website improvement

Improving website functionality, understanding how users interact with the website, identifying technical problems, and improving content, user experience, and website performance.

Security and fraud prevention

Detecting suspicious activity, preventing unauthorized access, protecting users and our systems, and investigating suspected fraud or abuse.

Legal and regulatory compliance

We may process information when reasonably necessary to comply with applicable laws, respond to lawful requests, comply with court orders or government directions, establish or defend legal rights, prevent fraud or unlawful activity, or protect our legal interests and those of our users.

Depending on the circumstances and applicable law, we may process personal information where:

• you have provided consent;
• processing is necessary to provide a service you requested;
• processing is necessary to perform or administer an agreement;
• processing is necessary to comply with a legal obligation;
• processing is necessary to protect legitimate business, security, or legal interests; or
• processing is otherwise permitted by applicable law.

Where consent is relied upon, you may withdraw consent where legally applicable. Withdrawal of consent may affect our ability to provide certain services.

6.1 Government authorities

Where you specifically request assistance with an application, registration, certificate, licence, compliance process, or similar service, relevant information may need to be submitted to the concerned government department or authority. Once information has been submitted to a government authority, its subsequent handling may be governed by that authority's own policies, systems, procedures, and applicable law.

6.2 Service providers

We may use trusted third-party providers for services such as website hosting, cloud storage, email delivery, SMS or communication services, payment processing, website analytics, customer support, document processing, security monitoring, technical support, and other IT infrastructure necessary to operate our business. Such providers may have access to information only to the extent reasonably necessary to provide their services to us.

6.3 Legal requirements

We may disclose information where reasonably necessary to comply with applicable law, comply with a court order, respond to lawful requests from government or regulatory authorities, investigate suspected fraud or unlawful activity, protect the rights, property, or safety of AD-CODE.IN, our users, or others, or establish or defend legal claims.

6.4 Business transfers

If AD-CODE.IN undergoes a merger, restructuring, acquisition, sale of assets, business transfer, or similar transaction, personal information may be transferred as part of that transaction, subject to applicable law and appropriate safeguards.

AD-CODE.IN may use cookies and similar technologies. Cookies may help us:

• remember user preferences;
• maintain website functionality;
• understand website traffic and analyze usage patterns;
• improve website performance;
• detect security issues; and
• improve the overall user experience.

Some cookies may be placed by third-party services that operate on our website. You can manage or disable cookies through your browser settings; however, disabling certain cookies may cause some website functions to operate incorrectly or become unavailable.

Where analytics, advertising, remarketing, or similar technologies are used on AD-CODE.IN, those technologies may collect information about website visits and interactions in accordance with their respective policies. Such information may be used to understand website performance, measure campaigns, improve content, or provide relevant advertisements.

We do not intend to use such technologies to collect information beyond what is reasonably necessary for their stated purpose. If you wish to understand the specific third-party analytics or advertising technologies currently used on the website, please refer to the applicable cookie information or contact us.

We take reasonable technical and organizational measures designed to protect personal information against unauthorized access, misuse, alteration, disclosure, loss, or destruction. Depending on the nature of the information and the services involved, safeguards may include:

• Access controls and restricted administrative access;
• Password protection and secure transmission where supported;
• Server and hosting security measures and security monitoring;
• Data backups; and
• Internal procedures for handling personal information.

If we become aware of a security incident involving personal information that requires notification under applicable law, we will take reasonable steps to investigate, contain, mitigate, and address the incident and provide notifications where legally required.

We may also take steps to prevent similar incidents from occurring in the future.

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by applicable law. Retention periods may depend on:

• the nature of the information and the service requested;
• whether an application or transaction remains active;
• accounting, tax, and legal or regulatory requirements;
• dispute resolution and fraud prevention;
• enforcement of agreements; and
• legitimate business requirements.

When personal information is no longer reasonably required, we may delete, anonymize, or securely dispose of it, subject to applicable legal or operational requirements.

Subject to applicable law, you may have certain rights concerning your personal information, including the right to:

• request access to personal information held by us;
• request correction of inaccurate or incomplete information;
• request updating of information;
• request deletion of information where legally permissible;
• withdraw consent where processing is based on consent;
• request information regarding how your personal information is processed;
• raise a privacy-related concern or complaint; and
• exercise other rights available under applicable law.

Certain requests may be subject to verification and legal limitations. For example, we may be unable to delete information where retention is required by law or reasonably necessary for legitimate legal, accounting, security, or dispute-resolution purposes.

To submit a privacy-related request, please contact us using the contact details provided at the end of this Privacy Policy.

When making a request, we may need sufficient information to verify your identity and understand the nature of your request. We will make reasonable efforts to respond to valid requests within the period required by applicable law.

You are responsible for ensuring that the information you provide to AD-CODE.IN is accurate, complete, current, and not misleading. If your information changes, you should notify us where the change is relevant to an active service or application.

We are not responsible for consequences resulting from incorrect, incomplete, outdated, fraudulent, or misleading information supplied by you.

Our website may contain links to third-party websites, including government portals, payment providers, service providers, and other external websites.

Once you leave AD-CODE.IN and access a third-party website, that website may collect and process your information according to its own privacy policy. We do not control or assume responsibility for the privacy practices, security, content, or policies of third-party websites.

We encourage users to review the privacy policy and terms of any external website before submitting personal information.

AD-CODE.IN is primarily intended for users who are 18 years of age or older. We do not knowingly seek to collect personal information from children where such collection is prohibited by applicable law.

If we become aware that personal information has been collected from a child in circumstances where collection was not permitted, we will take reasonable steps to address and delete the information where appropriate and legally permissible.

Parents or legal guardians who believe that a child may have provided personal information to us may contact us using the details provided below.

Depending on the technology, hosting providers, cloud services, communication providers, payment processors, or other third-party services we use, personal information may potentially be processed or stored in locations outside your state or country.

Where applicable, such processing will be carried out subject to relevant contractual, technical, organizational, and legal safeguards.

Where permitted by applicable law, we may contact users regarding services, offers, updates, or other information that may be relevant to their interaction with AD-CODE.IN.

You may request to stop receiving promotional communications by following the unsubscribe instructions included in the communication or by contacting us.

If you submit documents to AD-CODE.IN for the purpose of obtaining assistance, you represent that:

• you are authorized to provide the documents;
• the information provided is accurate to the best of your knowledge;
• you have the necessary permission to submit information concerning another person, where applicable; and
• the documents are not knowingly fraudulent, altered, or unlawfully obtained.

We may refuse to process documents where we reasonably believe that their use may involve fraud, unlawful activity, or a violation of applicable law.

Users should not send passwords, OTPs, PINs, CVV numbers, banking passwords, or other authentication credentials to AD-CODE.IN unless explicitly required through a secure and authorized third-party process.

If you provide personal information belonging to another individual — for example, a business partner, employee, director, family member, or authorized representative — you should ensure that you have the appropriate authority or lawful basis to provide that information.

Where required, you should inform that individual about the relevant processing of their information.

We may update, modify, or revise this Privacy Policy from time to time. When changes are made, we will update the "Last Updated" date appearing at the beginning of this page. Material changes may also be communicated through appropriate means where required by applicable law.

Users are encouraged to periodically review this Privacy Policy to remain informed about how their information is handled. Your continued use of the website following publication of an updated Privacy Policy will constitute acknowledgment of the revised policy to the extent permitted by applicable law.

If you have a concern regarding the collection, use, disclosure, security, or handling of your personal information, you may contact us using the details below.

We will make reasonable efforts to review and address privacy-related concerns in accordance with applicable law and our internal procedures.

For questions, privacy requests, corrections, complaints, or other concerns relating to this Privacy Policy, please contact:

When contacting us regarding personal information, please provide sufficient details for us to understand and respond to your request.

By using AD-CODE.IN, you acknowledge that:

• You are responsible for providing accurate and lawful information.
• Certain services may require us to process personal or identification information.
• Information may be shared with relevant government authorities or service providers where reasonably necessary to provide the requested service or comply with legal obligations.
• Third-party websites and services may operate under their own privacy policies.
• Internet-based systems cannot be guaranteed to be completely secure.
• You should not provide unnecessary confidential information or authentication credentials.
• Your rights regarding personal information are subject to applicable law and any lawful limitations.